Three ways to be in an account
The question comes up a lot: 'Should I invite them as a member or as a spectator?' A member tracks with you. A spectator watches. Everything else follows from that.
Owner
The person who created the account and holds the subscription. They decide everything.
Invited member
The other parent, a friend, a relative who tracks games with you. They use a seat on your plan.
Spectator
Someone who only wants to follow. They track nothing, use no seat, and spectators are unlimited.
Who can do what
Spectators come with paid plans (Premium, Franchise and Club), trial included. The free plan has none.
Inviting a spectator, step by step
One link, one request, your approval. The person sees nothing until you accept.
Step 1
Create the link
Settings, 'Account members', Spectators section: tap 'Invite a spectator' and check the players to follow. The link lasts 14 days and works for the whole family, not just one person.
Step 2
Send it
By text, email or in the family group chat. Once is enough: grandma, the uncle and the godparent all use the same link.
Step 3
The person sends a request
They open the link, create a free account or sign in, write their name as you will see it, and choose whether they want the summary of each game.
Step 4
You accept
The request shows up in 'Account members'. The owner or an invited member accepts or declines it. Once accepted, the person sees the player right away. A request left unanswered expires after 14 days.
What a spectator sees
The spectator opens RinkLog on their phone or computer and lands right on the players they follow.
- The 'You follow' screen, with each followed player and direct access to their profile.
- The Stats and Charts tabs of the profile, with their last ten games.
- The live feed during a game, and a notification on every goal with the app installed.
- An account switcher if they follow several families: one tap to go from one to the other.
What they never see
- Private notes, or notes left on shifts.
- Photos, report cards and goals.
- A button to edit, delete or track anything.
Game summary
4
Lynx
2
Lions
Highlights
▸ A power play goal
▸ Wins 64% of faceoffs
Points
3
Shots
5
Ice time
14:24
Hits
3
Ice time
noreply@rinklog.com
The summary after every game
The grandparents' favourite: a few minutes after the game, a clear email that tells the story of the player's game, without having to open the app.
- It sends itself
- As soon as the result is saved, or 30 minutes after the end if nobody enters it. A sheet entered by hand also triggers the summary, if the game is from the last two days.
- Once per game
- Fixing the sheet afterwards sends nothing: nobody gets three versions of the same game.
- What it contains
- The score, the highlights, ice time at even strength, on the power play and on the penalty kill, the period by period table, the full game sheet, and a comparison with their average over the last 10 games.
- What it never contains
- No photo of the player and no notes. Comparisons are never shown in red: we follow progress, without the pressure.
- Who sends it
- noreply@rinklog.com, in the spectator’s language. Nobody reads replies: to reach the family, they go through the family, as usual.
You stay in control
Turn off the summary
A 'Summary' switch next to each spectator, in 'Account members'. The spectator can also unsubscribe in one click from the email.
Remove a spectator
At any time, in one tap. They lose access right away, without an email.
One more player
An accepted spectator who asks to follow another player does not see them automatically: the 'Also asks to follow' line waits for your approval.
Back to the free plan
Spectators are suspended, nothing is deleted. They get their access back as soon as the account returns to a paid plan.
The spectator leaves
They can stop following on their own, from 'Account members', without asking anyone.
Frequently asked questions
What is the difference between a member and a spectator?
An invited member tracks games with you and uses a seat on your plan. A spectator tracks nothing: they follow as read-only, get the summary of each game and use no seat. Spectators are unlimited with paid plans.
Does the spectator have to pay?
No. They create a free account to send their request. Your paid plan is what makes spectators possible.
How many spectators can I accept?
As many as you want, with Premium, Franchise or Club. They take none of the seats reserved for invited members.
Who accepts the requests?
The account owner and the invited members. A spectator can never accept another one.
Can the follow link be used by several people?
Yes. It lasts 14 days and works for the whole family. Each person who opens it sends their own request, and you accept them one by one.
What does the spectator get after a game?
An email from noreply@rinklog.com with the score, the highlights, ice time by situation, the period by period table and the player's full game sheet. Never a photo or a note.
How do I stop the email summary?
The spectator clicks 'Stop receiving these summaries' at the bottom of the email. You can also turn it off yourself with the 'Summary' switch next to their name.
Does the spectator see private notes or photos?
No, never: no private notes, no shift notes, no photos, report cards or goals. They see the stats, the charts, the games and the live feed.
Start right now
One tracker. Many spectators.
Create your account, track the next game, and invite the whole family to follow it. Spectators come with paid plans, trial included.
Spectators pay nothing.