Frequently asked questions

RinkLog replaces the notebook, the Excel file, or the phone notes parents use to jot down their child's stats during games. During the game, from the stands, you enter every shift, goal, assist, shot, and faceoff with one thumb, tracking exactly the stats YOU care about. After the game, RinkLog turns that data into clear charts and statistics. Season after season, you see your player's real progression: what's improving, what needs work, the highs and lows. Everything is stored, managed, and exportable. The app works on phone, tablet, and computer.

RinkLog is a hockey stats app built to track one player, not a team: the parent records their own child from the stands. It logs goals, assists, shots, scoring chances, faceoffs, hits and ice time split between even strength, the power play and the penalty kill. A team app manages a roster; RinkLog measures one player's progression, season after season.

A team app like TeamSnap or Spordle belongs to the team: it manages the roster, the schedule and group messaging for everyone. RinkLog belongs to one parent and tracks one player: their individual stats, shift by shift, with no permission or participation needed from the team. The two coexist: RinkLog can even subscribe to the calendar published by the team app.

Yes. RinkLog requires no team account, no league approval and no coach invitation: a parent creates their own account and adds their child as a player. All tracking happens from your phone, in the stands, independently of whatever tools the team uses.

No. The page rinklog.com/demo offers the real RinkLog game board, playable without any account: tap the buttons, start a shift, score a goal. To keep your data, the free account only asks for an email address or a Google sign-in, with no credit card.

Go to rinklog.com, click 'Sign up' and fill in the form. It's free and no credit card is required to start. You can also sign in with your Google account.

Yes. A full 13-minute tutorial (in French, with English subtitles on YouTube) walks through creating your player, building your RinkBuddy (the button board you use during the game), starting a game and tracking it live, then reading the player profile: statistics, history, shot zones, ice time and charts. No account needed to watch: it sits at the top of rinklog.com/en/guide, where the written guide covers the same steps one by one. A shorter 7-minute guided tour in English is also available at rinklog.com/en/video.

Yes. RinkLog is built in Quebec and fully bilingual: the interface, the statistics, the public pages and support all exist in French and in English. The language can be switched at any time, in Settings, then Profile and preferences, and each parent uses the app in their own.

In the app, click '+ Add player' on the main screen. Enter the name, number, position, and team. You can also add a photo. The player is then ready for tracking.

Yes. When creating a player in RinkLog, choose Hockey (blue) or DekHockey (orange), and for dek hockey pick the team format: 3v3, 4v4 or 5v5. The RinkBuddy board and the live game screen adapt automatically: blue surface, an orange ball instead of a puck, and the hitting button disappears since dek hockey is a non-contact sport. Everything else (faceoffs, goals, assists, shots, penalties, plus/minus) works exactly the same, and the sport cannot be changed afterwards.

Yes. When creating a player, choose Ringette (purple). The RinkBuddy board adapts automatically: the blue ring replaces the puck, the "Hits" button disappears (ringette is an officially non-contact sport) and so do faceoffs, since they don't exist in ringette (play restarts with free passes). As a bonus, you can track ringette's signature stat: completed and missed blue-line passes, with a game-by-game completion percentage. Penalties use ringette's official scale (2-minute minor, 4-minute major). Goals, assists, shots, ice time, +/- and the goalie mode work exactly like hockey.

Yes. RinkLog's Premium plan covers 2 players, Franchise covers 5 and Club covers 20, each child with their own profile, history and charts. The free plan covers one player.

Each player has their own profile and game tracking. To track two children in two simultaneous games, you'd need two devices. Multi-player management is designed for sequential tracking (one game at a time per player).

From the player's profile, press 'New game'. Enter the opponent, date, and game type (regular season, tournament, playoffs, exhibition, or scrimmage), each filterable separately in the season stats. During the game, use the buttons to record each event: shift start/end, goal, assist, shot, hit, faceoff, penalty, +/-. The timer runs automatically. After the game, everything is saved and automatically added to the season stats and progression charts.

Yes, that's one of RinkLog's core strengths. The dashboard (RinkBuddy) is fully customizable: drag and drop stat buttons to match your player's position and your priorities. A defenseman might prioritize hits and +/-; a forward might focus on faceoffs and shots. Configure it once, use it every game.

Yes. RinkLog's shift timer splits ice time into three situations: even strength, power play and penalty kill. Each shift is recorded with its situation, and season totals show how much of the ice time was played in each one.

Press and hold the same button for about one second. A ring fills around it, then the last entry of that button is removed and a message confirms it: '1 Shot removed'. It works on every button of the board, skater and goalie: for a goal, its net position goes with it. To add an event you missed, open the 'Adjust stats' panel lower on the game screen. And after the game, the 'Edit game' pencil lets you review everything.

Yes. In the RinkBuddy builder, turn on 'Track periods'. During the game, an 'End of the 1st period' button appears at every stoppage. It opens an intermission screen that freezes the game clock (intermission time is never counted), shows what the period produced, then 'Start the 2nd period'. Every stat is tied to its period, and the main button carries a badge of the current period (P1, P2, P3, P4 or OT, depending on the number of periods chosen when the player or team was created). A period ended by mistake is undone with one tap. And a forgotten end of period is fixed after the game: in 'Edit game', the 'Shifts by period' section lets you tap shifts and move them to the 1st, 2nd, 3rd, 4th period or overtime, depending on the team’s number of periods. Periods stay in game order: shifts that come after the selection and sat in an earlier period follow, with their stats, and shifts already placed further along do not move. The other way around, moving a shift to an earlier period also brings back the earlier shifts that sat further along. Ice time per period is recalculated. When the game has no shift list (a game played before September 13, 2026, a goalie, or ice time not tracked), the section is called 'Stats by period': you move the stats themselves from one period to another. On the profile, the 'By period' section shows where the game is really played: how points, goals, shots and hits split between periods, rates and averages (faceoffs won, shots per shift, average shift), plus-minus, and how it evolves over the season. Season charts also gain a Total / Periods toggle.

Yes. Turn on 'Track duels' in the RinkBuddy builder. A purple 'Penalty shot · Shootout' button appears during stoppages, for skaters and goalies alike. Pick penalty shot or shootout, place the move on the ice (high shot, low shot, forehand deke, backhand deke), then the outcome: goal, save or missed. A goal is placed in the net, a save on the illustrated goalie by tapping the piece of equipment that made it (blocker, glove, pads, stick, body). These duels are a separate family of stats, like in the NHL: they never change season goals or shots. The profile gains a 'Duels' section with success rate, success by move, the net map and, for goalies, efficiency by piece of equipment.

Yes. Turn on "Shift ratings" in the RinkBuddy Builder. After every shift, a card appears on the bench with three rows of five stars: Offensive (play creation, offensive battles won, presence in the attacking zone), Defensive (plays and players blocked, defensive battles won, backchecks) and Intensity (intensity, physical engagement, skating). One tap per row, nothing to confirm. The scale is relative to the player: 3 stars is their usual; 4, above; 5, a perfect shift; 2 and 1, below. A season average of 3.0 means "they played their game", not "they are average". Nothing is required: an unrated shift counts in no average. A miss is fixed after the game from "Edit game". Rating and last game averages are free for everyone. The season average, the shift by shift curve and per period averages are Premium.

Yes. Add the 'Battle' button from the RinkBuddy builder. During the game, tap it: the full rink opens, offensive zone in green and defensive zone in orange. You tap where the battle happened (you cannot land outside the boards), then a four petal flower asks how it ended: won physically, won with the stick, won with speed, or lost. Two taps and it is recorded, zone included. What matters is not only that the battle was won, it is HOW and WHERE: two players with the same win rate do not have the same profile, and winning battles in the offensive zone while losing them in your own tells a different story. The player page gains a 'Battles' section with the win rate, the share of each means in those wins, the win rate in each of the three zones, and the percentage fought along the boards. Like duels, battles are a separate family: they never change goals, shots or any season average. The button and the count are for everyone; the detailed section is for paid plans.

Yes, with the 'Hard backcheck' button, added from the RinkBuddy builder. One tap counts a sustained defensive return: coming back to pressure the puck carrier or cover an opponent. It is counted on the effort made, not the result, because that is exactly the work that leaves no trace on a scoresheet. The total follows the player everywhere: end of game summary, intermission screen, player page, export and development goals. It exists in all three sports, including dek hockey and ringette, since a backcheck is not contact.

Yes, and creating a goalie is free. The free plan lets you create a goalie, track their games and see their season stats: saves, goals against, save percentage, save percentage by danger zone (HDSV%), rebounds and quality starts, plus four charts. In ringette the goalie board offers four save outcomes instead of two: frozen, rebound, clear completed and clear intercepted. The goalie must clear the ring within five seconds, hence the two clear measures and her completed-clear percentage. Freezing is still possible, either chosen or from failing to clear in time, and it stops play. Nothing changes for hockey and dek hockey: frozen or rebound, as before. What a paid plan adds is depth: game-by-game history beyond the last three, the other charts, shot-location heat maps and, with Franchise, AI analyses.

In the RinkBuddy Builder, save your board as a preset, open it (pencil, then the preset) and tap "Make public". Give it a title ("Power forward"), sign it however you like, and it shows up in the community gallery, at rinklog.com/en/presets and in the Community tab of the Builder. The board style and the options (shifts, periods, duels, ratings) that get published are those of the player open when you publish. You can edit the title, republish with your current board or withdraw it at any time. Publishing is for paid plans; applying a community preset is free for everyone, free plan included.

No. It only replaces the board: the buttons, their size, their colour, the style and the RinkBuddy options. Games already played and every statistic stay exactly as they are. As long as the board stays identical to the preset, it is neon green in the Builder and counts in "Used by". As soon as you move, resize or recolour a button, change the style or an option, the board becomes yours again and the green goes away. A Franchise or Club style applied on a Premium or free account falls back to classic, and we tell you.

With the Manual Match Sheet: the navy button right under "Start a match" on the player's profile. Instead of recording each event live, you enter the game's totals after the fact: goals, assists, shots, hits, blocked shots, faceoffs won/lost, +/- and penalty minutes for a skater (saves and goals against for a goalie), along with the opponent, date, game type, and result. Those totals count fully toward your season stats. The only difference: these games don't show up in game-by-game charts or heat maps, since there's no event-by-event detail to plot. A "Manual" badge clearly marks them in your history, and a small indicator on stat cards shows when a number includes manually-entered data.

Yes. If your player was not timed during the game, you can enter their ice time afterwards. Two places, depending on the case. On a game that is already saved: open it from the match history, tap the "Edit" button at the top of the summary, then fill in the "Ice time" section, with minutes, seconds and number of shifts. On a game you are entering after the fact: the same section sits right inside the "Manual match sheet", under the final score. That time counts toward your season averages and charts just like a timed one, and the game summary shows "Entered by hand" so you know where the number came from. Leave the fields at zero to keep the game "Not available", meaning out of the calculations. What cannot be entered afterwards: the situation breakdown (power play and penalty kill time) and the shift list, which are only measured by the Play/Stop button during the game. To make it automatic for future games, turn on "Shift tracking" in your player's RinkBuddy builder.

Yes, for a skater as well as a goalie. Open the player page, tap the game in 'Match history' (Overview tab for a skater, Stats tab for a goalie), then the 'Edit game' pencil. You can correct goals, assists, shots, hits, blocked shots, penalty minutes and faceoffs, or the goalie's saves and goals against. Only the difference is corrected: the other stats keep their period, zone and situation. Season stats are recalculated automatically. A goal or a shot placed in the wrong spot on the rink can be moved in the 'Locations' section of the same window.

Watched the goal again on video and it did not come from where you logged it? Open the player page, tap the game in 'Match history', then the 'Edit game' pencil. In the 'Locations' section, tap the goal or shot to fix ('Goal 1', 'Shot on goal 3'...), then tap the ice where it came from: the danger zone updates right away. For a goal, tap 'Next: the net', then the net where the puck went in, and 'Confirm'. Finish with 'Save corrections': heat maps, shot zones and charts follow. It also works for a goalie (saves and goals against), and a goal that was never placed can be placed. Included in every plan.

Open the player page, tap the game in 'Match history' (Overview tab for a skater, Stats tab for a goalie), then the 'Edit game' pencil. The summary shown at the end of the game has that pencil too. Correct the 'Final score' (your team, then the opponent) and the result, then tap 'Save corrections'. It works for a skater as well as a goalie. The score and the result are corrected separately: changing the score does not change the result, so check both. For a goalie, goals against are a separate stat from the opponent's score: correct them too if they were wrong. A game played offline can be corrected once it has synced. On the free plan, the history shows the last 3 games.

Yes. While one account member tracks the game at the rink, the others follow it live, on a computer or a phone, wherever they are: the other parent, a grandparent, a friend, someone close. That is the live game feed. Every play shows up the moment it is logged (goal, assist, hit, shot, scoring chance, faceoff), with a card up top showing the followed player's full line just like their profile (points, goals, assists, +/-, shots, hits, blocked shots, chances, faceoffs) and the current period. Every line opens up for the detail, like a shot's location on a half-ice map or the side of a faceoff. Both teams' score too, when the tracker keeps it: it sits big at the top of the card and every goal is announced in the feed. At the end, the feed closes with the game result. You reach the feed from a LIVE banner on the 'My players' screen as soon as a game is active. It is a paid-plan feature, built on account members: Premium follows 2 games live per account, Franchise and Club with no limit. The free plan has no access. Two people following the same game only count as one followed game.

On the RinkBuddy, a strip under the header shows both teams' score during the game, whether your player is on the ice or on the bench. Tap the scoring team's number: it goes up by one. A mistake? Hold your finger on the number for 1.5 seconds (a red ring fills up), swipe down, or tap the small arrow, and it goes back down by one. Nothing to do for your player's goals: their goal, their assist or a 'Team goal (on ice)' bump your team on their own, and 'Opp. goal (on ice)' bumps the opponent. For a goalie, every goal against bumps the opponent. Undoing the goal also takes it off the score. People following the feed see the score big at the top of the card: the numbers roll on every goal and the team that just scored lights up in green. At the end, the result screen opens with that score already filled in. In the RinkBuddy Builder, the 'Keep the score' option decides when the strip shows. Set to Yes, it sits at the top of the board for the whole game. Otherwise (the default), it stays hidden and shows up as soon as someone follows the game live, with an eye and the number of people connected; your player's goals are already counted. The strip is offered on every plan; the live feed itself is a paid-plan feature.

Yes, with the RinkLog mobile app, version 1.0.15 and up. When an account member tracks a game, the owner and the invited members who see that player get a notification on their phone, even with the app closed. Tapping it opens the live feed. By default you get goals; you can add assists, hits, faceoffs, scoring chances, or get everything. To turn them on: Settings, then Notifications, and 'Turn on notifications'. The same choice opens during the game with the 'Notifications' button at the top of the live feed. The 'Send me a test notification' button checks that everything works on your phone. The person tracking never gets anything: the board is right in front of them. Same rights as the live feed: Franchise and Club plans, plus the Premium plan's 2 live games; never on the free plan. Member notifications come with this new version and are sent starting October 21, 2026.

In Settings, then Notifications, or with the 'Notifications' button on the live feed. Tap the categories you want: Goals, Assists, Hits, Faceoffs, Scoring chances. Each category is added or removed with one tap, and the choice saves right away. 'Everything' replaces the categories and sends every play logged, including shots, penalties and goalie saves. Turning everything off means no live feed notifications. For a goalie, 'Goals' also announces goals against. For more discretion, the 'Hide the player's first name on the lock screen' option makes the notification say 'your player' instead of their first name. The choice is personal: each account member sets their own notifications, without changing anything for the others.

In Settings, then Notifications, the 'For which players' list shows every player in the account. Tap a first name to turn it off: you get nothing more for that player, and the others keep coming. Tap it again to turn it back on. On the live feed, the 'Notifications' button also offers 'Get them for' followed by the first name of that game's player. It is built, among other things, for blended families: an invited parent in an account with several children can follow only their own. The choice only affects you: the other members keep getting what they chose.

Because a goal brings others with it. When the tracker logs a goal, RinkLog also adds the shot, the scoring chance and the +1 that go with it. If you get goals, only the goal is sent to you, even with 'Everything'. Same for an assist: its scoring chance and its +1 do not ring a second time. A play logged with no signal and sent several minutes later does not notify either, since the game has moved on in the meantime. It still shows up in the live feed.

Yes, with nothing to install on the watch. Live feed notifications and game reminders reach the Apple Watch and Android watches (Samsung Galaxy Watch, Pixel Watch), like your other apps. Perfect for following the game at work at a glance: the title says what happened ('Goal for Leo!') and the second line gives the score, the period and the opponent, when the person tracking keeps the score. Apple Watch: in the iPhone's Watch app, Notifications, then RinkLog, and 'Mirror iPhone alerts'. The watch gets them while the iPhone is locked. Notifications from the same game stack together. Galaxy Watch: in the Galaxy Wearable app, Watch settings, Notifications, then turn on RinkLog. Notifications must first be on in RinkLog on the phone: Settings, then Notifications.

A few checks, in order. The app: notifications come through the RinkLog mobile app, version 1.0.15 and up. The website does not send them. The permission: in Settings, then Notifications, the screen should say 'On for this device'. If they were blocked, allow them in your phone settings (RinkLog, Notifications). The 'Send me a test notification' button confirms the phone receives them. Your choices: at least one category must be on, and the player must not be turned off under 'For which players'. The rest: the person tracking never gets notifications for their own game, the account's plan must include the live feed (Franchise, Club, or the Premium plan's 2 live games), and a play logged with no signal and sent later does not notify. If everything checks out and nothing arrives, email support@rinklog.com with your phone model.

Three paths, all available to every account. 1) Incoming, automatic: in the player profile, Calendar section, paste the team's iCal address (Spordle, TeamSnap, Goalline, Google, Apple or Outlook; https:// or webcal://). Upcoming games enter RinkLog, refresh every night around 1 a.m. Eastern, and a button lets you resync immediately. Up to 10 subscriptions per account. An imported game is read-only: the league is the source of truth. 2) Incoming, once: upload an .ics file (2 MB max). Nothing refreshes afterwards. 3) Outgoing: on the Calendar page, the "Share my calendar" card gives a private link Google, Apple or Outlook follow, with your games AND your events (practices, sharpenings, tournaments) and their alarms. Send it to the grandparents: no account needed. Google can take several hours to refresh; that delay is theirs. Optionally, "Write directly into Google Calendar" creates a "RinkLog" calendar in your Google account and pushes your events there on every change: one way only, RinkLog never reads your Google. In the mobile app, game reminders ring the day before, before and after every game, even with no signal: Settings, then Game reminders. The full guide, platform by platform: rinklog.com/en/guide/calendar

Yes. In the player's profile, paste the team's iCal address from Spordle (or TeamSnap, Goalline, Google, Apple, Outlook): RinkLog imports the upcoming games and refreshes them every night. A one-time .ics file upload also works. Imported games are read-only: the league schedule remains the source of truth.

With the RinkLog mobile app: Settings, then Game reminders, and 'Turn on reminders'. For each player, three reminders are offered, all on to start: the day before at 7 PM, before the game (2 h by default, or 30 min, 1 h, 3 h, or off) and after the game. They cover every game in the calendar, imported from your league or added by hand, and ring even with no signal, since they come from the phone. They ring right on time. On some phones, the app asks you to allow 'Alarms & reminders' for RinkLog: without that permission, a reminder can arrive late. For practices, tournaments and other events, use 'Other event reminders', in the same group. On the lock screen, a reminder shows the game, the time and the place, never any stats.

RinkLog tracks goals, assists, shots on goal, missed and blocked shots, scoring chances for and against, hits, faceoffs with location, takeaways, giveaways, penalties, plus/minus and ice time split between even strength, the power play and the penalty kill. For a goalie, RinkLog tracks saves, goals against, save percentage and the location of shots faced. Advanced metrics include Corsi, SCF%, PDO, expected goals (xG) and percentile benchmarks. Two RinkBuddy options go further: period tracking (every stat tied to its period, an intermission that freezes the clock) and duels (penalty shots and shootouts, counted separately). Two more buttons can be added to the board if you want them: hard backchecks (sustained defensive returns) and puck battles, where you record the spot on the ice, the zone it happened in, and HOW the battle ended.

Each stat card shows a trend indicator comparing the last 3 games to the rest of the season: ↑ Green arrow + %: the player is trending up on that stat vs their season average (e.g. +34% shots in last 3 games). ↓ Red arrow + %: the stat is trending down compared to the average. · Gray dash: the stat is holding steady (less than 9% variation). If no indicator appears, the player doesn't have enough games yet for a reliable trend (minimum 4 games required). Stats without per-game data (PP/PK time, penalties, presences) don't have trend indicators.

The Advanced Statistics section appears automatically in the player profile once you record team chances and opponent chances. 🎯 Team chance (on-ice): your team generates a clear opportunity (slot, in front of net) while the player is on ice. 🔥 Opponent chance (on-ice): the opponent generates a clear opportunity while the player is on ice. 💨 Missed / blocked shot: the player's shot that misses the net or is blocked by a defender, counts toward iCF. 📊 SCF% (Scoring Chance For %): share of scoring chances generated BY the team. Above 52% = player drives play; below 48% = gets outplayed. Example: 8 chances for, 5 against → SCF% = 61.5%. ⚡ iCF (Individual Corsi For): total shot attempts by the player : shots on goal + missed + blocked. Measures offensive volume regardless of outcome. 🎲 PDO: sum of team scoring chance conversion rate and save rate against opponent chances. Always regresses toward 100, high PDO (> 105) means a lucky stretch; low (< 95) means bad luck. Useful to tell whether a hot or cold streak reflects true player value vs variance.

Benchmarks compare each of the player's stats to an anonymous group of comparable players (same sport, position, birth year, and level), shown as a percentile (e.g. "better than 72% of comparable players"), without ever exposing another player's individual data. xG (expected goals) calculates, for every shot, a scoring probability based on its danger zone and shot type, then compares the player's real goals to that total to measure "Finishing". For a goalie, the equivalent is called GSAx (goals saved above expected).

Absolutely. That's actually one of the reasons RinkLog exists. A player's potential often hides somewhere other than the goals column: ice time, hits, a shift with zero goals against, a scoring chance created. It's not always easy to see, especially early in the season, but the progress becomes clear over time. Check out our Philosophy page to learn more.

Yes, right in the player's profile, under "Goals": pick a statistic (adapted to the player's position), set a season target, and track live progress, updated with every logged game.

Exclusive to the Franchise and Club plans: an AI-generated analysis report for each player, automatically, monthly or every 5 or 10 games (configurable on the player's profile). A minimum of 3 completed games is required for the first report. Each report compares the recent period to the season average: overall verdict, detected strengths, concrete areas for improvement (often with a suggested drill), and for goalies an analysis of saves and goals against by danger zone. The AI remembers the player's previous reports to track progression from one to the next. Delivered by email and viewable directly in the app.

In the Bulletins tab of the 'My players' screen (Franchise and Club). The latest unread bulletin is up front, the others are below and can be filtered by player. Opening a bulletin marks it read without archiving it: you archive it whenever you want, and 'Restore' brings it back. The frequency is set in the same place, for the whole account: Off, Monthly (the last days of the month, if there was a game), Every 5 games or Every 10 games. The date of the next bulletin shows right above. Each player page also keeps that player's bulletins, in the Photos and notes tab.

Yes. From the Premium plan up, RinkLog exports a player's statistics to PDF and CSV. The PDF report can be shared with a coach, a scout or family, and the CSV file opens in Excel or Google Sheets.

An account-level medal system (not per player), viewable at rinklog.com/trophees and in Settings, then Trophies. Medals unlock automatically based on real logged statistics: games played, career goals and assists, hat tricks, shutouts for a goalie, having played all three sports, and more. Each medal shows its real rarity: the share of RinkLog members who've already unlocked it.

From the player's profile, tap "Create a card". Two formats: a PHOTO card (image) or a VIDEO card (a short animated clip), both with stats from a specific game or the whole season (your choice) built in automatically. Several illustrated frame templates per sport and position, customizable stats (automatically adapted if the player is a goalie), pinch-to-zoom on the photo or clip to frame it just right, then share straight to TikTok, Instagram, X, or Facebook, or download it. Great for recruiters, agents, or just sharing a great game with family.

On the 'My players' screen, tap the brush on the player's card. The 'Card style' sheet shows the card large, changing color live while you choose: Standard (navy), Premium (champagne and gold), Franchise (crystal) or Club (wood). The choice saves right away. A style that needs a higher plan stays visible with the name of that plan. The same choice also lives in 'Edit player', on the player page. The card's … menu holds the rest: customize the RinkBuddy, create a shareable card and delete the player.

On the player's profile, press the "Manage visibility" button (eye icon, bottom-right of the photo). Four modes are available: 🔒 Private (default): nobody but you can see this player. 🌐 Public complete: visible to everyone with the link, listed in the "Our players" directory, and indexed by Google. 🔎 Public restricted: same as "complete", but you pick exactly which sections are visible (stats, history, charts, etc.). Listed in the directory, but not indexed by search engines. 🔗 Link only: doesn't appear anywhere (no directory, no search), only someone with the exact link can view it. Great for a recruiter or agent without making the profile broadly public. Switching to a public mode requires typing "accepted" to confirm. No profile ever goes public by accident. Available on every plan, including Free.

Yes, in two ways. RinkLog can make the player's profile shareable through a private link: the coach or scout views the stats without any account, and you choose exactly which sections are visible. You can also export a PDF report or a CSV file and send it directly.

At rinklog.com/joueurs ("Our players"), a public search directory. It lists every profile set to "Public complete" or "Public restricted", never private profiles or ones set to "Link only".

It's a data-entry rigor signal (levels 1 to 5) that can appear next to a player's name on their public profile. It is NOT an independent fact-check (impossible without an outside witness), only an assessment of how statistically plausible and consistent the entered data is. A rule engine compares each game to realistic rates (shots, hits, goals, etc. per 60 minutes of ice time) and checks that events were logged spread out over time rather than in one burst. Once a week, an AI pass reviews all recent games together to spot patterns a single-game rule can't catch, with human review possible from our team. The level depends on both the number of games logged AND the plausibility margin: the higher both are, the higher the level can climb. Manual match sheets don't count toward this calculation. The shield only ever appears on public profiles.

Yes, as spectators. In Settings, 'Account members', Spectators section, tap 'Invite a spectator', choose the player or players, then send the link to the family by text or in your group chat. The link lasts 14 days and works for the whole family. Each person creates a free account (Apple, Google or email) and sends you a request: nothing is shown to them before you accept it. A spectator sees the stats, the charts and the game history, follows games live with notifications, and gets an email summary after each game. They never see notes, photos or report cards, and cannot change anything. You see each spectator's email address, you turn off their summary or remove them whenever you want. Spectators are unlimited with paid plans and use no member seat. An invited parent can invite them too. The complete guide: rinklog.com/en/guide/spectators

It comes down to one question: will the person track games? If so, invite them as a member: they track with you, see everything except five actions reserved for the owner, and use a seat on your plan (three with Premium, five with Franchise, ten with Club). That is the right choice for the other parent. If they only want to follow, invite them as a spectator: read-only, live feed, an email summary after each game, and no seat used. Spectators are unlimited with paid plans. That is the right choice for grandparents, relatives, friends or a coach. The full table of who can do what: rinklog.com/en/guide/spectators

An email from noreply@rinklog.com, a few minutes after the game: the score, the player's highlights, their key numbers compared with their average over the last 10 games, their ice time at even strength, on the power play and on the penalty kill, the period by period table and the full game sheet (shots, hits, blocked shots, faceoffs, and the rest). For a goalie: saves, save percentage, goals against and saves by situation. It goes out once per game, when the result is saved or 30 minutes after the end, never for a correction. It never contains a photo or a note. The spectator stops it in one click at the bottom of the email, and a parent can turn it off with the 'Summary' switch next to their name.

Open the link, create a free account or sign in, enter your name as the family will see it, and tap 'Send my request'. As soon as a parent accepts, you get a notification and the family appears in RinkLog: tap it to see the players. To get goal notifications, install the RinkLog app on your phone; they also reach your watch. To stop the email summary, use the link at the bottom of the email. To stop following, Settings, 'Account members', then 'Leave' next to the family.

Through multi-access. In Settings, tap 'Account members', then 'Invite someone', and type their email address or copy the link and send it yourself. The link is valid for 7 days and works only once. They join with their OWN account: no password to share, and you can remove the access whenever you want. As soon as they accept, they see your players and can track games just like you. Inviting is part of the paid plans. The full step-by-step guide: rinklog.com/en/guide/members

Yes, and each with their own sign-in. That is exactly what account members are for: the owner invites the other parent, a friend, a grandparent or the player themselves, and each person enters the account with their own credentials. There is never a password to share, and the invited person pays nothing on their side. One game is then tracked by dad in the stands, the next by mom at a tournament, and it all saves into the same player file. How many seats you get depends on the paid plan: three with Premium, five with Franchise, ten with Club, on top of the owner. The free plan cannot invite yet. The full guide is at rinklog.com/en/guide/members.

Three people on the Premium plan, five on Franchise, ten on Club, on top of you. The free plan cannot invite yet. An invitation still waiting takes a seat already: cancelling it frees the seat right away. And if your subscription drops back to free, members lose access without anything being erased, and you can still remove a member or cancel an invitation.

With the Guest role, the only role that can be invited for now (a friend, a parent, a coach, anyone close), they see your players, their stats and their reports, start a game and track it live, log practices and shift ratings, keep the calendar up to date, and can create or edit a player. Five actions stay with the account owner: deleting a player, managing the account members, managing the subscription, making a player public (and sharing it in the community) and exporting the account data. Access also goes one way: they come into your account, you never go into theirs.

No. The account owner's plan is what counts for everyone in the account. The invited person uses their free account, or the one they already have, and never pays anything to follow your players.

In Settings, then 'Account members', tap 'Remove' on their row: access falls away on their very next action. The games, practices and notes they entered stay in your account. An invitation that has not been accepted is cancelled the same way, and its link stops working immediately, even if it travelled. An invited person can also leave your account on their own; coming back takes a new invitation.

As soon as you can reach more than one account, a 'Switch account' selector appears in your menu, and switching always lands on 'My players'. While you work in someone else's account, a banner stays on 'My players': 'You are in Julie's account', with your role and a button to come back to yours. What you record with no signal goes back to the account it was written in, even if you switched accounts in between.

It depends on the plan you land on, and the difference matters. From one paid plan to another (Club down to Premium, say): nobody loses access. The members already attached keep seeing your players and tracking games, even if there are more of them than the new plan has seats. What is blocked is creating NEW invitations, until you remove some access or move back up. We do not cut a guest off in the middle of a season. Back to the free plan: there, members do lose access, because the free plan includes no seats. Nothing is erased for all that: the games, practices and notes they entered stay in your account, and you can still remove a member or cancel an invitation.

Yes, a free plan is available. For more complete tracking (more players, unlimited history, advanced features, charts, PDF export), the Premium plan is available at $19.99 CAD/year ($14.99 USD). Members who subscribed before October 1, 2026 keep the "Founding member" price of $12.99 for life. For a whole team, the Club plan ($99.99 CAD/year) allows up to 20 players.

Yes. RinkLog's free plan requires no credit card and has no time limit: one player, the last three games and the basic statistics. For full history and advanced stats, the Premium plan costs CA$19.99 per year (US$14.99).

RinkLog's free plan costs nothing and covers one player with their last three games. The Premium plan costs CA$19.99 per year (US$14.99; members who subscribed before October 1, 2026 keep the CA$12.99 founder price for life), the Franchise plan CA$29.99 per year for 5 players, and the Club plan CA$99.99 per year for 20 players.

In Settings, tap 'Change plan'. The Premium subscription is $19.99 CAD/year ($14.99 USD), billed annually. Payment is secured via Stripe on the web, or via the App Store on the iOS app (in that case, the subscription is managed from your Apple settings, not from RinkLog).

Yes. When the offer shows up in your account, you can give yourself 7 free days of Premium, with no credit card: Settings, then 'Free Premium trial', or the offer strip on the 'My players' screen. The countdown only starts when you tap 'Activate my 7 days': turn them on the week your player has games. When it ends, a second and final 7-day trial can be claimed within the next 14 days. The free plan itself stays available with no time limit.

In Settings, open 'My plan' and tap 'Manage via Stripe': cancelling happens in the secure payment portal. A subscription bought on iPhone or iPad is cancelled in your Apple settings instead, with the 'Manage in App Store' button. Your Premium access remains active until the end of the paid period. No additional charges are made.

Nothing is deleted. When a RinkLog subscription ends, the account simply returns to the free plan: one player and the last three games stay visible, and the rest of the history is kept but locked. Subscribing again restores access to everything that was recorded.

Subscriptions are non-refundable once the period has started. If you encounter a technical issue, contact us at support@rinklog.com and we'll find a solution.

Every paying subscriber gets a personal code, something like RINK-JOEB-7K2. The family you invite enters that code and gets 30 days of the full Franchise plan, free and with no credit card: up to 5 players, full history, progression charts, advanced statistics and the reports that analyze all their games. On your side, the reward lands when that family takes a paid subscription. On the first one, a Premium subscriber gets the Franchise plan until their renewal date, paying nothing extra. On the third, your annual renewal is free. Full details at rinklog.com/en/referrals.

In Settings, then Referrals (the 'Invite a family' card), and also in the Offers tab of the 'My players' screen. One button copies the code, another opens your phone's share sheet with a ready-made message and your invite link. Codes are for paying subscribers only: a free account does not have one. Yours appears as soon as your subscription is active.

If you arrived through an invite link, the code is already remembered: an 'Invitation received' card is waiting on the 'My players' screen (Offers tab once you have a player) with the code prefilled, so you just tap 'Activate'. Otherwise, create your free account and enter the code in Settings, then Codes. On the website, that same field accepts both promo codes and invite codes: it recognizes which one it is on its own. A code is used once, by an account that has never subscribed, and you cannot use your own code.

It fires on the invited person's first payment, not on their signup. Since they enjoy their 30 free days first, expect at least a month between their signup and your reward. Your counter shows both numbers separately: people signed up, and people who became subscribers. If you are already on Franchise or Club, the first tier gives a $10 credit on your next renewal instead of a plan upgrade, since there is nothing above to unlock. On iPhone and iPad, the free days and the plan upgrade work exactly the same. The credit and the free renewal go through the App Store, so we email you to hand them over. If the invited person is refunded within 30 days, the conversion is cancelled and your counter goes back down. A reward you already received is never taken back automatically.

Yes. RinkLog has a native Android app on Google Play, a native iPhone and iPad app on the App Store, and a web version at rinklog.com that works on any computer. All three use the same account and the same data.

On iPhone/iPad: Open Safari, go to rinklog.com, tap the Share icon (rectangle with arrow), then 'Add to Home Screen'. On Android: Open Chrome, go to rinklog.com, tap the menu (3 dots) then 'Add to Home Screen'. The app then works like a native application, with offline access. Native versions exist too: the iPhone and iPad app is live on the App Store (search for "RinkLog", or tap the App Store button at rinklog.com/install), and the Android app is live on Google Play (search for "RinkLog", or tap the Google Play button at rinklog.com/install).

Yes, for what matters at the rink. After at least one opening with network on your device, RinkLog opens offline, shows your players and the last profile you viewed, starts a game and logs every event; everything syncs when the network returns, even if the app was closed in between. What needs a network: a player never opened on this device, season statistics, charts, reports, the calendar and the Settings page. If that is not what you experience, email support@rinklog.com with your phone model.

By default, a player is always Private: only you have access. Making a profile public is a deliberate action ("Manage visibility" button on the player's profile, confirmation required), never on by accident or by default. You choose exactly who sees what: Public complete, Public restricted (chosen sections only), or Link only. We do not sell or share your data with third parties.

No, and that is deliberate. They see the account's players and their data, since that is the point of the invitation, and they can track games and practices. But they cannot make a player public, cannot export the account data, cannot delete a player, and cannot touch the members or the subscription: those five actions stay with the owner. They sign in with their own account: you never share your password, so removing their access does not mean changing it. Access goes one way only: their own players, if they have any, stay invisible from your account.

Yes. Data is stored on Cloudflare (secure global infrastructure), transmitted over HTTPS, and passwords are hashed with PBKDF2. Your IP address is temporarily retained to prevent abuse (rate limiting). We comply with Quebec's Law 25.

In Settings, then 'Usage statistics', with the 'Share usage statistics' switch. These statistics tell us which screens get used and where people get stuck, so we can improve the app. They never contain a player's name, stat or photo. The choice applies to the device where you make it, and you can change your mind at any time. On the website, it is the same setting as the consent banner: nothing is sent without your agreement. In the mobile app, measurement stays on until you turn it off. The privacy policy, in the same Settings group, gives all the details.

Right in the app: Settings, then 'Delete my account'. To confirm, type DELETE. Deletion is immediate and irreversible: players, games, statistics, photos and reports are erased, and any active subscription is cancelled at the same time, in compliance with Law 25. You can also write to support@rinklog.com if you prefer.

'My account' is now called Settings. You find it in the last tab of the bottom bar, 'Settings', or in the menu. Everything is sorted into groups: Subscription: Free Premium trial, My plan, Change plan, Promo code (on the website), Renewal reminders. Family and sharing: Account members, Referrals (your code to share, a friend's code to enter and the whole program). Notifications and reminders: Notifications, Game reminders, Other event reminders. My profile: Profile and preferences (language, units, seasonal themes, trend, screensaver), Trophies. Privacy and data: Usage statistics, Privacy policy, Delete my account. Help: Guide, FAQ, What's new, Contact us, Log out. In the mobile app, the App group adds App updates. A row only shows when it applies to you: for example, Renewal reminders only with a paid subscription. The search at the top finds a setting by name.

During the holidays, RinkLog dresses up for the season: Halloween in October, Christmas from December 1 to January 2. Only the background and the menus change, never your stats, the tracking board or the live feed. To turn it off: Settings, then Profile and preferences, the 'Seasonal themes' switch. The choice follows your account on all your devices, and you can turn it back on anytime.

In Settings, the 'Live chat' card opens the RinkLog assistant: it answers right away, day and night, a question about the app or a stat. The Help group, at the bottom of Settings, leads to the Guide (every screen explained step by step), this FAQ, What's new and 'Contact us', to reach the team. You can also write to support@rinklog.com.