First check your email address (the one used at signup). Forgot your password: use "Forgot password" on the login screen to receive a reset link by email. If you signed up with Google or Apple, log back in with the same button. Still stuck? Write to us, we unlock accounts quickly.
Managing or cancelling my subscription
Subscribed on the web: open Settings, then My plan, tap "Manage via Stripe", then "Cancel subscription"; Premium access stays active until the end of the paid period. Subscribed in the iOS app: it is managed from your Apple account settings (Settings, your name, Subscriptions), like any App Store subscription.
My data is not syncing
Games tracked offline sync automatically as soon as the connection returns: simply open the app with network access and leave it in the foreground for a few seconds. If a game seems missing, do not delete anything and do not log out: write to us, local data is recoverable.